Customer Success Manager at Teradata
Analyze business needs to ensure Teradata solution meets customer objectives. Exercise creativity and independent judgment and business acumen in selecting methods and techniques to design non-routine and very complex business solutions utilizing Teradata solutions and technology to meet customer needs. As a position of technical and professional influence, operate at the leading edge of technology. Recommends and justifies enhancements to Teradata Solutions to meet complex customer needs. As a thought leader and customer adviser, influence customer leadership in acceptance of Teradata solutions and services to facilitate the closing of consulting deals. Contribute to non-routine and very complex statements of work, work breakdown structure and/or level of effort and staff plans. Present and demonstrate solutions to customers. Build and maintain a network and up-to-date specific industry or product knowledge. Responsible for transitioning deal knowledge to implementation team. Coordinate a pursuit team of subject matter experts. Lead the domain specific solution design aspects of engagement(s) ensuring high quality and integrated business solutions. Knowledgeable of competition and external factors that may influence Teradata's competitive position. Executing the sales strategy through effective governance, and well-planned stakeholder management, customer communication, personal and professional credibility Rehan is a Project Management Professional (PMP) and a Teradata Certified Master (V2R3/ V2R5). He is well versed with the CMM/ CMMI policies and guidelines. Specialties: * Business Consulting in Telco, Banking DW/ BI * Big Data Solutions * Data Science and Machine Learning * Pre-sales and Proposals * Business Development * Project Management * Practice Management * Service Delivery * Customer Management * PnL Management
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