"We tend to give something in return for a favor"
I am a talented, ambitious, and hardworking individual with broad skills and experience in IT. Furthermore, I am adept at handling multiple tasks daily competently and at working well under pressure. A key strength is communication building strong relationships with people to deliver the best results.
18 Sep 2023 - Currently Working 1 Year
S&P Global . Permanent
18 Sep 2023 - 01 Jan 1970 54 Years
SP Global Market Intelligence
Description: - Configure and maintain Helpdesk queries using the Service Now Management SNOW Ticketing System and maintain a record of organization IT assets. - Responsible for IT equipment inventory and logistics/shipments in AMI Asset Track. - Conduct IT service desk orientation sessions for new hires. - Lead Offboard/onboard user's process. - Deploy, support, and troubleshoot window Operating System level issues and maintenance.
17 Apr 2023 - 18 Oct 2023 6 Months
Hum News/Hum TV . Permanent
17 Apr 2023 - 18 Oct 2023 6 Months
Hum Networks/News
Description: - Configuration of VOIP Phones, IP Cameras, and Systems/Laptops. - Working knowledge of active directory, such as creating an account, permissions, resetting passwords or creating group accounts.
14 Jul 2021 - 07 Dec 2022 1 Year
Jubilee Life Insurance (JLI) . Permanent
14 Jul 2021 - 07 Dec 2022 1 Year
Jubilee Life Insurance JLI
Description: - As an IT Support Engineer, I helped manage the daily internal helpdesk operations of a fast-scaling startup including internal desktop support of all laptops and desktops. - Remotely connect to customers utilizing Lync or TeamViewer and any desk to resolve any issues.
04 Jan 2021 - 30 Jun 2021 6 Months
. Permanent
04 Jan 2021 - 30 Jun 2021 6 Months
DIGI-INN
Description: - Provided technical support, responds to work orders and tickets from the users, analyzes and solves reported network problems. - Repairing and replacement of IT equipment as necessary.
20 Dec 2018 - 26 Dec 2020 2 Years
UFONE . Permanent
20 Dec 2018 - 26 Dec 2020 2 Years
UFONE PTML
Description: - To assist with IT team to performs troubleshooting and upgradation computer hardware/software. - Configuration/Setup of Desktop PCs Notebooks for end users.
BSCS - Computer Sciences
March, 2014 - June, 2018
Grade: A
Arid agriculture University rawalpindi
BS Computer Sciences - Computer Sciences
January, 2018 - Current
PMAS Arid Agriculture University Rawalpindi
FSC - Pre-Engineering
January, 2013 - Current
Federal Board Islamabad
Matric-SSC -
January, 2011 - Current
Federal Board Islamabad
Speaking: Intermediate | Listening: Advanced | Reading: Advanced | Writing: Advanced
Speaking: Advanced | Listening: Advanced | Reading: Advanced | Writing: Advanced
