DX Platform Enthusiast | Helping REST API teams to speak the language of developers via SaaS automation
With hands-on experience in success and sales, I have a proven track record of engaging in team collaboration with technical teams, all while maintaining a keen eye on the business perspective. Throughout my career, I've observed the tendency of technical experts to overlook the broader business goals. Recognizing this, I leverage my 5+ years of customer-facing experience to bridge the gap between technical bits and strategic alignment. My holistic approach fosters strong collaboration, ensuring customer, engineering, and other stakeholders are aligned towards a common goal. With a Software Engineering Degree, I possess the ability to comprehend complex problems and simplify them effectively for diverse audiences. By doing so, I create exceptional experiences for both customers and the company. As a liaison between technical and business teams, I excel at facilitating seamless communication, conflict resolution, escalations ensuring everyone is on the same page. By leveraging my technical expertise and customer-facing background, I drive customer success while helping the company achieve its objectives. Let's connect and explore how my skills and experience can contribute to your organization's journey!
