A Business Analyst with reputed experience working in the E-Commerce and BPO industry. Skilled in data analytics, google spreadsheets, Google Analytics, Google Data Studio, Power BI, Power Query, and MySQL. I am having a strong academic background with a Master's Degree in Business Analytics and Enterprise Systems from Australia. I am enthusiastically committed to expanding my skill set in Cloud Technologies and Data Analytics.
24 Sep 2024 - Currently Working 2 Months
Firststep Communications LLC
17 Apr 2023 - Currently Working 2 Years
NA . Part Time
01 Jun 2021 - Currently Working 3 Years
Firststep Communications LLC . Permanent
Description: Analysis of current data flow and analyzing existing data. Updating daily dashboards by downloading reports from the dialer manager on MS Power BI by interconnecting MySQL for live stats and reporting. Performance evaluation of agents using current and previous data on ViciDial Dialer Management System. Cost comparison of VOIP usage of agents. Data manipulation and performing ETL (Extract Transform Load) using GCP interconnected with Google Spreadsheets. Data cleansing using Formulas and Pivot Tables using Microsoft Excel. Cleaning data from Microsoft Excel sheets, Querying and Extracting data. Analyzing and implementing technical business strategies in designing systems to meet the requirements of both clients and company management. Implementing cost-effective solutions to meet the business requirements of an organization
01 Jun 2021 - Currently Working 3 Years
FirstStep Communications
01 Apr 2020 - 01 Apr 2021 12 Months
Leverify
01 Oct 2017 - 01 Feb 2018 4 Months
Beaconhouse
01 Aug 2016 - 01 Oct 2016 2 Months
National Telecommunication Corporation
Masters In Business Analytics - Business Intelligence & Analytics
March, 2018 - April, 2020
Grade: A
Federation University Australia
Masters of Information Technology - Others
January, 2018 - June, 2020
Federation University Australia
Bachelor’s Degree - Others
January, 2011 - June, 2015
Bahria University
Dice Analytics
27 Jan 2023 - 30 Apr 2023
Speaking: Beginner | Listening: Beginner | Reading: Beginner | Writing: Beginner
Speaking: Beginner | Listening: Beginner | Reading: Beginner | Writing: Beginner