SOFT-SKILLS & ABILITIES » Excellent customer service and troubleshooting skills. » Effective interpersonal and active listening skills. » Strong time management to effectively and efficiently manage one’s own time. » Effectively instruct network engineers on how to complete a task or activity. » Ability to develop solutions based on a set of specific rules or guidelines. » Strong critical thinking, complex problem solving, appropriate judgment, and decision making skills. » Excellent oral and written communication, to include effective presentation skills. » Ability to be conversant about solutions & product strengths, weaknesses, opportunities and threats. » Ability to apply solutions, technology and products to a business opportunity. » Ability to work effectively and add value as a team member. » Lead and drive technical decisions required on projects. » Ability to coordinate across various groups and functional teams. » Ability to demonstrate technical knowledge and consultative skills. » Mentor other members of the technical team.
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