Aspiring Data Analyst and CA candidate, passionate about translating complex data into meaningful insights. Eager to learn and grow in the ever-evolving field of analytics. Committed to leveraging analytical skills to drive informed decision-making. Ready
To secure a challenging role in a dynamic environment where I can leverage my high motivation, punctuality, strong work ethic and ability to work in a team environment. Proven ability to perform well under pressure and exceed expectations, while delivery results with excellence.
01 Jun 2022 - Currently Working 3 Years
US Mobile . Permanent
Description: Working as a customer success manager at Customer Success Solutions which provides customer services to US Mobile.
01 Jun 2022 - 01 Jan 1970 52 Years
Customer Success Solutions
Description: Customer Success Manager. Working as a CSM/ Product Experience Analyst for one of the largest MVNOs in the US. Operations include handling and resolving complex customer queries and performing troubleshooting for tech related issues. Ensuring customer success via multiple channels i.e calls and emails while practicing empathy so the customer gets stellar customer support.
01 Jan 2022 - 31 May 2022 5 Months
Tribe Consulting
Description: Customer Support Representative. Provided exceptional customer support to US based clients. Handled large number of calls every day and maintained skillful support requirements.
01 Sep 2020 - 31 Dec 2021 1 Year
Fat2Fit Gym
Description: Worked as a manager and handled day to day operation of the gym.
BSE - Accounting
COMSATS Institute of Information Technology( Islamabad,Abbotabad,Lahore,Wah)
Intermediate/ High School - Pre-Engineering
January, 2014 - Current
Modernage Public School and College, ATD
Chartered Accountancy CAF -
January, 2018 - Current
institute of chartered accountants of Pakistan
Speaking: Advanced | Listening: Advanced | Reading: Advanced | Writing: Advanced
