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Junaid Bin Zubair

Telecom Professional with over 5 years of diverse experience

Basic Info
  • Career Track: Digital Marketing >> Social Media Marketing
  • Public Username: Junaid Bin Zubair
About

A telecom professional with over 5+ years of public and private sector experience.

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Experiences

  • Senior Account Manager

    24 Nov 2024 - Currently Working 27 Days

    Lakson Group

  • Expert Channel Performance

    01 Mar 2022 - Currently Working 3 Years

    Jazz . Permanent

    Description: Developing and implementing franchisee-specific targets and ensure smooth working in franchises. Building strong relationships with internal/external business partners: franchises, planning and commercial, B2B and CX teams

  • Senior Executive Customer Experience

    01 Feb 2019 - 31 Dec 2021 3 Years

    Ufone . Part Time

    Description: Performing gap analysis, initiating corrective & improvement actions for the Process Management Team. Conducting Quality Audits of our call centers according to the ISO 9001:2015 & ISO 18295 standards.

Education

  • MBA - Marketing

    June, 2016 - December, 2018

    Grade: 3.2

    Institute of Business Administration, Karachi

  • MSc - Public Policy

    February, 2012 - November, 2014

    Grade: 3.39

    National Defence University, Islamabad

  • BSc. (Hons.) - Applied Mathematics

    August, 2006 - December, 2010

    Lahore University of Management Sciences (LUMS), Lahore

Languages

  • English

    Speaking: Advanced | Listening: Advanced | Reading: Advanced | Writing: Advanced

Interests

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