Job Description
We are seeking a skilled and passionate AI/NLP Engineer to design, develop, and deploy intelligent chatbot solutions using cutting-edge NLP techniques and tools. The ideal candidate will have hands-on experience with frameworks such as Rasa, Dialogflow, and modern LLM APIs (e.g., OpenAI, Claude), and a strong foundation in Python and deep learning libraries. You will play a crucial role in enhancing our conversational AI capabilities by building robust and scalable NLP pipelines and chatbot systems.
Key Responsibilities:
- Design, build, and train intelligent chatbots tailored to business requirements
- Develop and fine-tune NLP models using tools like Rasa, Dialogflow, and LangChain
- Integrate large language models (LLMs) via APIs such as OpenAI, Claude, and others
- Implement NLP workflows including intent recognition, entity extraction, and dialogue management
- Collaborate with product, design, and engineering teams to deliver high-impact AI-driven solutions
- Optimize and scale NLP systems for performance, accuracy, and reliability
- Continuously evaluate and implement new tools, techniques, and industry best practices in NLP and AI
Requirements
- Bachelor's or Master’s degree in Computer Science, AI, Data Science, or a related field
- Proven experience with Python and relevant AI/ML libraries (TensorFlow, PyTorch)
- Hands-on experience with Rasa, Dialogflow, or similar conversational AI frameworks
- Familiarity with LLM APIs such as OpenAI GPT, Claude, etc.
- Experience with LangChain or similar frameworks for building with LLMs
- Strong understanding of NLP concepts like intent classification, NER, and sentiment analysis
- Ability to work with RESTful APIs and integrate AI models into applications
- Excellent problem-solving and communication skills
Preferred Qualifications:
- Experience with chatbot deployment in cloud environments (e.g., AWS, Azure, GCP)
- Knowledge of vector databases and retrieval-augmented generation (RAG) techniques
- Experience working in agile teams and DevOps environments
- Contributions to open-source NLP or AI projects is a plus