The XTIUM global team is made up of a group of diverse and talented professionals who are all driven by the same goal: excellence and continuous improvement. We are all about embracing challenges, keeping the lines of communication open and working together. We take ownership of our work, focus on learning and growing and hold ourselves accountable to our colleagues and customers. Together, we strive to push boundaries, make an impact and inspire each other to reach our full potential.

Job Description:

JOB RESPONSIBILITIES:

• Design, deploy, and manage cloud infrastructure using AWS best practices.
• Monitor, troubleshoot, and optimize performance in production environments.
• Ensure system security, data protection, and compliance with organizational and regulatory standards.
• Support high availability and disaster recovery planning and implementation.
• Collaborate with developers and other engineers to support application deployment and scalability.
• Respond to production incidents and participate in root cause analysis and remediation.
• Provision, configure, and manage cloud resources including EC2/VMs, storage, security groups, load balancers, VPC networking, IAM policies.
• Support hybrid environments and assist customers with migrations between on-prem and cloud.
• Monitor infrastructure performance and availability using CloudWatch, Azure Monitor, and other alerting tools.
• Respond to support tickets for outages, degraded performance, networking issues, and account configuration requests.
• Implement cloud security controls, patching oversight, backup and recovery operations.
• Troubleshoot connectivity, DNS, VPN, firewall/security rule issues across AWS and Azure.
• Assist with tagging, reporting, and resource governance to ensure compliance and cost optimization.
• Participate in on-call rotations and incident root-cause reviews.
• Partner with internal teams and the customer on improving operational reliability.